Certified Retail Professional


Duration : 6 months
Classroom : 5 Days (40 Hrs)
Self-Study Hours : 50:00 Hrs

Course Contents

Visual Merchandising
Improve the overall image of your store üIncrease footfall
Create displays that support your promotions
Present your goods in the best possible light

Serving Customers in a Retail Environment
Increase business through positive referrals
Increase sales through repeat business
Improve customer loyalty
Gain a competitive edge over local competition

Marketing
Understand who your customers are and meet their needs
Improve the image of your store, and your customers’ experiences of it
Learn new techniques to promote your business and beat your competitors
Price your products competitively

Monitor Retail Operations
Supervise and manage staff more effectively
Reduce the costs of running your business
Reduce your losses through knowledge of stock and cash control
Reduce your liability through knowledge of relevant laws

Target Audience
This course is meant for students who would like to gain a good understanding of how retail industry works and how individual retail stores are operated. This is aimed towards students seeking employment in the retail industry.
Pre-requisite
None
Delivery Method
This program is delivered in a blended format. Besides the classroom sessions, as homework and practise, students will get access to high-quality and interactive online self-learning eLearning content that can be accessed at any time as per learner convenience.